Contents

ChatSupplies Privacy Policy

Last Updated: 10/27/2025

1. Introduction

At ChatSupplies, we prioritize your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI-powered chat platform and related services.

By using ChatSupplies, you consent to the data practices described in this policy. If you do not agree with the terms outlined here, please do not use our services.

2. Data We Collect

We collect several types of information to provide and improve our services:

Personal Information

  • Account Information: Name, email address, company details when you register
  • Contact Information: Email, phone number for customer support
  • Billing Information: Payment details for premium services

Usage Data

  • Chat logs and conversation history
  • Device information and browser type
  • IP address and general location data
  • Pages visited and features used

3. How We Use Data

We use your information for the following purposes:

  • To provide, maintain, and improve our services
  • To personalize your experience and customize chatbot responses
  • To process transactions and send related information
  • To send technical notices, updates, and support messages
  • To respond to your comments, questions, and requests
  • To monitor and analyze trends, usage, and activities
  • To detect, prevent, and address technical issues or fraud

4. Data Sharing

We may share your information in the following circumstances:

Service Providers

We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used.

Business Transfers

If ChatSupplies is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.

Legal Requirements

We may disclose your personal data if required to do so by law or in response to valid requests by public authorities.

5. Data Security

The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. No method of transmission over the Internet or electronic storage is 100% secure.

Security Measures We Implement

  • Encryption of data in transit using SSL/TLS protocols
  • Regular security assessments and vulnerability testing
  • Access controls and authentication mechanisms
  • Regular data backups and disaster recovery plans

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: The right to access and receive a copy of your personal data
  • Correction: The right to correct inaccurate or incomplete data
  • Deletion: The right to request deletion of your personal data
  • Objection: The right to object to processing of your personal data
  • Portability: The right to receive your data in a structured, machine-readable format

To exercise any of these rights, please contact us at privacy@chatsupplies.com.

7. Cookies

Cookies are files with a small amount of data that may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.

Types of Cookies We Use

  • Essential Cookies: Necessary for the operation of our service
  • Analytics Cookies: Allow us to analyze how visitors use our website
  • Functionality Cookies: Enable enhanced functionality and personalization
  • Advertising Cookies: Used to deliver relevant advertisements

Cookie Preferences

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

8. Policy Changes

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: privacy@chatsupplies.com
  • Through our website: chatsupplies.com/contact
  • By mail: ChatSupplies Inc., Butt Street, Rustam Park, Lahore

By using ChatSupplies, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.